PRIVACY POLICY
Privacy Policy
Effective Date: April 1st, 2025
At Flora Clay (floraclay.com), we respect and value your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, place an order, or interact with us online.
1. Information We Collect
We may collect the following types of information:
• Personal Information: such as your name, email address, phone number, billing and shipping address, and payment details when you make a purchase or contact us.
• Technical Information: including your IP address, browser type, device type, operating system, and browsing behavior through cookies or similar technologies.
• Order History and Preferences: including products you viewed or purchased to help us personalize your experience.
2. How We Use Your Information
We use the information we collect to:
• Process and fulfill your orders
• Provide customer service and respond to inquiries
• Improve our website and services
• Personalize your shopping experience
• Send you marketing communications (only if you’ve opted in)
• Comply with legal obligations
3. Sharing Your Information
We do not sell or rent your personal information. We may share your data with:
• Trusted third-party service providers (e.g., payment processors, shipping carriers)
• Analytics and marketing platforms to help us understand user behavior and improve our site
• Government or legal entities if required by law
4. Cookies
Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can adjust your browser settings to decline cookies, though some site features may not function properly.
5. Security
We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have the right to:
• Access, correct, or delete your personal information
• Opt out of marketing communications
• Request data portability or restriction of processing
To make such a request, please contact us at info@floraclay.com.
7. Third-Party Links
Our site may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any information.
8. Children’s Privacy
Our website is not intended for children under 13. We do not knowingly collect personal information from minors.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. Your continued use of our site constitutes acceptance of any changes.
Contact Us
If you have any questions or concerns about this Privacy Policy, please reach out to us at:
Flora Clay
Email: info@floraclay.com
Website: www.floraclay.com