Frequently Asked Questions
Select the type of gift message you want to add- Message Card OR Ribbon.
Add the item into your cart & write your message on the cart page. Find the section "Gift Message"
*Language Options: English & Korean
➣ Message Card: up to 100 characters.
➣ Message Ribbon: Limited to 20 characters on each column.
Column 1: Happy Birthday
Column 2: With Love, J
Exact time of delivery will not be provided due to unexpected traffic and our delivery staff member’s break time in between deliveries. All pickup orders will be prepared for the requested time.
If you have any other questions about our shipping & delivery. Please check out our shipping & delivery policies.
We currently do not have customizing services available for our online shop. All of our pieces are pre-designed based on the size & shape of containers. For each order, our designers will only recreate the pieces, just as the photo, right before your delivery.
We usually do not accept same day deliveries, but please call 213.627.8880 and talk to our online team. We will try our best to assist your delivery needs.
*Flora Clay's DOORDASH items are available for same day delivery.
All live plants are hand-delivered
Free Card Message
Add personal messages on your gift
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