FLORA CLAY
Lined White
Product Detail
Opening Widths:
2.5" (X-Small)
3.75" (Small)
4.75" (Medium)
6.25" (Large)
* Matte texture ceramic pot
* No drain hole
* Plant not included
N/A
PLEASE ALLOW 12 HOURS FOR THE ORDER TO PROCESS.
SHIPPING
All orders ship within 1-3 business days after being received. We do not ship on Saturdays and Sundays. All orders are shipped through USPS or UPS. Shipping rates are calculated with a shipping calculator at checkout. Once the order is shipped, a notification email will be sent to the email provided by the customer within 24 hours.
DELIVERY
All orchid, plant and flower orders are hand delivered directly. Please read our no-contact delivery policy.
Here at Flora Clay, we care about the safety of our valued customers and our hardworking team. To make sure that we are not compromising your health or our staff’s, we will implement new guidelines with our deliveries.
- We will inform you when your flower delivery is on its way.
- Our delivery staff will leave your order at your front door or reception area.
- Our staff will ring your doorbell or call/text to inform you that the delivery has been made.
- Orders requesting flower delivery to hospitals, nursing homes, or senior citizen centers will be carefully evaluated. If it’s not possible due to risk or restriction by the institution, our staff will ask you for an alternate delivery address.
Deliveries are only available when less than 38 miles from Downtown Los Angeles. Delivery time frame is between 9am to 3:30pm. Delivery charge will be calculated by distance at checkout. For same day delivery, please contact us directly (213)627-8880.
If no one is available to receive at the time of delivery, both sender and recipient will be contacted for further instruction. When both cannot be contacted more than 15 minutes, order will be returned to Flora Clay HQ and will be only available for pick up. If the order is not picked up for more than 1 week, the quality of the product may degrade and possibly get disposed. In this case, refund and exchange will not be accepted.
STORE PICKUP
You will get a notification email when your order is ready for pick up. Please wait for the email before coming to the store. When you arrive, please let our staffs to know you are here for online order and show your email notification. (If you would like someone else to pick up your item, please let the designated pickup person to bring your order confirmation email.)
If you want to reschedule your pickup time, please let us know so we can hold your order at the store. If the order is not picked up for more than 1 week without any reschedule request , the quality of the product may degrade and possibly get disposed. In this case, refund and exchange will not be accepted.
For information, please contact us at info@floraclay.com
Frequently Asked Questions
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Select the type of gift message you want to add- Message Card OR Ribbon.
Add the item into your cart & write your message on the cart page. Find the section "Gift Message"
*Language Options: English & Korean
➣ Message Card: up to 100 characters.
➣ Message Ribbon: Limited to 20 characters on each column.
**Example:
Column 1: Happy Birthday
Column 2: With Love, J -
Exact time of delivery will not be provided due to unexpected traffic and our delivery staff member’s break time in between deliveries. All pickup orders will be prepared for the requested time.
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We currently do not have customizing services available for our online shop. All of our pieces are pre-designed based on the size & shape of containers. For each order, our designers will only recreate the pieces, just as the photo, right before your delivery.
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We usually do not accept same day deliveries, but please call 213.627.8880 and talk to our online team. We will try our best to assist your delivery needs.
*Flora Clay's DOORDASH items are available for same day delivery.
Local Delivery
All live plants are hand-delivered
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